Return Policy

Thank you for shopping with Sharp Art Studio. I want you to be completely satisfied with your purchase, and I understand that sometimes things may not meet your expectations. Please read my return policy carefully to ensure a smooth experience:

No Returns for Original Artwork & White Glove Delivery Items

Due to the unique and one-of-a-kind nature of original artwork and the special handling involved in White Glove Delivery, I do not accept returns for these pieces. Each creation is meticulously crafted and holds its own individual value.

Exchange Only for Damaged Goods

In the unfortunate event that your item arrives damaged, I will gladly offer an exchange for an item of equal or greater value.

  • For standard shipments, please notify me within 7 days of receiving your order and provide photographic evidence of the damage.

  • For White Glove Delivery orders, please inspect your artwork upon delivery. If any damage is noticed at the time of arrival, please report it immediately to the delivery team and contact me within 24 hours to arrange for a resolution.

Limited Timeframe

Requests for exchanges due to damage must be made within 7 days of receiving your order (24 hours for White Glove Delivery items). Any requests made after this period will not be considered.

Conditions for Exchanges

To be eligible for an exchange:

  • The artwork must be in its original condition and packaging (where applicable).

  • The item must be securely repackaged to prevent further damage during return shipping.

  • White Glove Delivery items require photographic documentation at the time of arrival if a claim is needed.

Refunds for Unavailable Artwork

In the unlikely event that an artwork you have purchased becomes unavailable due to unforeseen circumstances, I will offer a full refund of your purchase price.

Contact Me

If you need to initiate an exchange or have any questions regarding my return policy, please contact my customer service team by email at customercare@sharpartstudio.com or by calling (818) 570-1064. I'm here to assist you every step of the way.

By making a purchase from sharpartstudio.com, you agree to abide by the terms outlined in this return policy.