FAQs
1. What if I don’t like the artwork once I receive it?
Answer: I offer a Money Back Guarantee to ensure your satisfaction. If you're not completely happy with your purchase, you can return it within 14 days for a full refund, provided the item is in its original condition.
2. Is the artwork I see on the website exactly what I will receive?
Answer: Yes, all images on the website are high-quality representations of the original artwork. However, slight variations in color may occur due to different monitor settings. Rest assured, I strive to make the online images as accurate as possible.
3. How do I know the artwork is authentic?
Answer: Each piece of art comes with a certificate of authenticity, signed by me. In addition, my exclusive, original studio mark is stamped on the back of every piece that is shipped. This guarantees that your artwork is an original piece created by me, Monti Sharp.
4. What if the artwork gets damaged during shipping?
Answer: I take great care in packaging your artwork securely to prevent damage. However, if your item arrives damaged, please contact me immediately with photos of the damage, and I will arrange for a replacement or refund.
5. How long will it take to receive my order?
Answer: Once your order is placed, it typically takes 5-7 business days for processing and shipping. You will receive a tracking number so you can monitor the delivery status of your order.
6. Are there any additional shipping costs?
Answer: Shipping costs are calculated at checkout based on your location and the size of the artwork. Any additional shipping fees will be clearly indicated before you complete your purchase.
7. Can I commission a custom piece of art?
Answer: No, I generally do not accept commissions for custom artwork. However, in certain circumstances I will make an exception. Please contact me directly at info@sharpartstudio.com to discuss your vision and requirements. I’ll be happy to get back with you.
8. Do you offer payment plans or financing options?
Answer: Yes, I offer payment plans through Klarna, allowing you to purchase your artwork and pay over time. Klarna provides flexible payment options, which can be selected at checkout, making it easy and convenient for you to own the art you love without upfront payment.
9. What makes your limited edition prints special?
Answer: My limited edition prints are produced using the highest-quality materials available to me including archival inks to ensure longevity. Each print is signed and numbered, making it a unique collector’s item that retains value over time.
10. How do I care for my new artwork?
Answer: To ensure the longevity of your artwork, keep it out of direct sunlight and avoid high humidity areas. Consider framing it as you would an original painting to provide additional protection. Avoid scratching or poking your artwork, as this can cause irreparable damage. Regular dusting with a soft cloth will help keep it looking its best.
11. What if I have more questions or need further assistance?
Answer: I'm here to help! Feel free to contact me at info@sharpartstudio.com or call (818) 570-1064 with any additional questions or concerns. I’m committed to ensuring you have a positive experience with Sharp Art Studio.